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This light fixture suitable for damp locations like a bathroom?
Can be installed in direct exposure to weather or in showers.Suitable for protected outdoor areas (covered porches) or indoor humid areas (bathrooms with ventilation)
What if I need to return or exchange an item?
We offer a30-day return policyfor items in new, unused condition, in their original packaging with all parts. To initiate a return, please visit ourReturns Portalor contact us. Return shipping for non-defective items is the customer's responsibility, while we cover costs for our errors or defective products. Refunds are issued to the original payment method.
What is your warranty policy?
We stand behind the quality of our lighting. Most products come with alimited manufacturer's warrantycovering defects in materials and workmanship, typically ranging from1 to 3 years. Please refer to the documentation included with your product or the product page on our website for specific warranty details. To file a claim, please contact our support team with your order number.
My tracking information hasn't updated in a few days. What does this mean?
It's common for carriers to have brief scanning delays, especially over weekends or during peak seasons. If no movement is shown formore than 3-5 business daysafter the initial scan, please contact us with your order number. We will investigate with the carrier on your behalf.
Where do you source your materials and products from?
We partner with a select group of manufacturers and artisans globally who share our commitment to quality and design. Each collection is carefully curated or designed by our team, focusing on durability, aesthetics, and value. Specific origin information is available on individual product pages.